Recent Posts

Why Trust SERVPRO of Chino/Chino Hills?

12/1/2021 (Permalink)

At SERVPRO of Chino / Chino Hills, we pride ourselves in excellent customer service and outstanding communication with every client that we have the privilege to assist.

We are here to serve you, help you through the restoration process, listen to every concern,  and address those concerns in a timely manner to get you back into your property as soon as possible.

Our entire team prides itself on being communicative during every step of the process, so you know the details of the service being performed at your property. Unlike others, we take the time to explain the process and ensure that you, the owner, understand what each step of the process will look like.

The SERVPRO team is diligent and pays such close attention to detail; it’s truly what sets our team apart from the rest. This is not just work, this is our passion; being able to restore homes and businesses in our community and beyond.

The different types of storm damage, which one is the worst?

12/1/2021 (Permalink)

Often it isn’t until a storm hits your home that a homeowner understands that there is an array of types of storm damage.

From wind damage, to tree damage, rain damage, and of course heat damage, they all vastly differ from one another…but these are all areas our team of professional experts has knowledge and experience with.

Now, to answer your question, which type of storm damage is the worst? Well, to be transparent, wind and rain damage often go hand in hand; and if you have a tree in your yard during a major storm, it can cause much damage to your home or property as well.

In sunny Southern California, which is where SERVPRO of Chino / Chino Hills is located, along with many of our clients, properties in our area often experience lots of heat damage.

Did you know that extreme heat can be as harmful to your roof as other extreme weather conditions, such as a storm?

With the sun beating on the roof of your home for prolonged periods, months on end in SoCal, it can cause your roof’s tiles or shingles to curl up, crack, and age prematurely.

If you’ve noticed any curling or cracking of tiles or shingles on your roof, reach out to our team as soon as possible.

IICRC Trained

10/13/2021 (Permalink)

We are confident that we can handle the biggest water damage that occurs at your property or building.

Our team of water restoration specialists are each certified by the Institute of Inspection Cleaning and Restoration (IICRC). Through this certification process, our team has studied and researched best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The IICRC sets the standard, globally, for the inspection, cleaning, and restoration industries.

Also, our tremendous experience in water damage gives our team the ability to completely restore your home or building in an efficient and timely manner to quickly bring your property back to pre-water damage condition.

Our water damage restoration process begins with:

  • Your phone call to our team
  • Inspection
  • Water removal
  • Drying
  • Cleaning and sanitizing
  • Restoration

Don’t hesitate to reach out to SERVPRO of Chino/Chino Hills at 909-548-3191 with any questions!


10/4/2021 (Permalink)

Hundreds of thousands of homes experience water damage every single year across the United States.

Although in Southern California, we’ve been faced with droughts for quite some time, we are never really in the clear. The next big storm can come in minutes and significantly damage your property via leaks in the roof, flash flooding or ground water which can cause flooding, mold, and more.

About one in 50 insured homes endure property damage from rain or freezing temperatures every single year.

Unfortunately, there is nothing we can do to prevent rain and storms from coming our way, but we can be prepared and equip our clients with important information and contacts for when this problem arises at your property.

For more information, call SERVPRO of Chino/Chino Hills at (909) 548-3191.

What to do if a Fire starts

8/29/2021 (Permalink)

If a fire starts in your property, it’s important to ACT fast…and it’s imperative that you and your family understand what to do if this happens to your home.

First, make sure everyone in the home is aware that there is a fire, yell, “Fire!” and demand that every person evacuates the home. Designate a member of your family to call 911.

When evacuating your home, if heavy smoke is present, get low (underneath the smoke) and exit. Avoid touching doors where knobs are hot to the touch; evacuate through another route if you can.

Fires move quickly, so it’s important for all adult household members to know how to use a fire extinguisher. If the fire is sizable, unleash the fire extinguisher, but if the fire has traveled to multiple parts of the home, quickly evacuate.

Many homeowners don’t know this, but your local fire department can show you how to properly use a fire extinguisher, fill it up and inspect it for any possible malfunctions.

To learn how to operate a fire extinguisher, visit

Inspect your property after Fire

8/29/2021 (Permalink)

After a fire ravishes through your home or building, it's essential to inspect your property, but it's even more important to remain safe in the process.

When visiting your property after it's damaged by fire, do not walk past ANY colored tape on doors, windows, walls, etc., unless directed to do so by authorities; this is for your safety.

If you have any children, we recommend you leave them with a relative or friend while completing the personal home inspection to mitigate any more distress this experience may cause them.

What to look for in the inspection

In this process, professionals will inspect your property, but they will have you (the owner) visit the site to assess the damages soon after.

When inspecting your property after a fire, you should:

  • Check for structural damage
  • Access utilities and major systems
  • Inspect electrical, plumbing, and heating systems
  • Eliminate household items and cleaning products

"Contact your insurance agent. Do not discard damaged goods until an inventory has been taken. Save receipts for money spent relating to fire loss. Your insurance agent may provide immediate help with living expenses until you are able to return home and may offer assistance for repairs."

American Red Cross

SERVPRO of Chino/Chino Hills can help you with the property inspection process, it's essential to remain vigilant and pay close attention to detail and as trained professionals we can make sure this happens.  

What to Do?

8/29/2021 (Permalink)

The dreaded experience of having your commercial building damaged by water is one our team sees far too often.

When water overflows from a sink, maybe a toilet, a pipe bursts, fire sprinkler system, it’s imperative that you contact SERVPRO of Chino/Chino Hills as soon as possible to quickly mitigate the unique challenges that water restoration presents.

Leaving a commercial property flooded for an extended period of time could result in the rotting of wood, mold and bacteria growth, rusted steel, swelling of composite woods, de-laminating of materials, and more.

Commercial building water restoration involves our team performing a prompt inspection, followed by removing water and materials, drying, cleaning and sanitizing, and water damage repair.

Should you experience water damage to your commercial property, don’t panic, give us a call 24/7. Our highly trained and certified team of professionals will transform your building back to its original form and get your employees back to work.


8/29/2021 (Permalink)

Waterfall in Ouray CO This ones a beauty in Ouray CO

Who doesn’t love to look at and listen to a beautiful waterfall? I know I do. When on vacations I try to find them just to go relax and take in the soothing ambiance. What isn’t so great about a waterfall, is when its in your home. Not in the form of a natural beauty, but in the form of gushing water from a pipe burst or overflown toilet, sink or tub on the 2nd floor of your home.

This type of “waterfall” can make your home a disaster in no time and you need to mitigate quickly. The first thing to do of course is find the source of the “waterfall” and stop it, whether that be to pull the drain plug and turn off the faucet or turn the water off at the main into the home – but get it stopped. Secondly, make sure everyone in the home is safe and then your next call should be SERVPRO of Chino/Chino Hills. Our trained professionals will come in and remove the water, assess the damages and begin the dry down process so you can get your home back to preloss conditions.

How Can SERVPRO Help?

8/27/2021 (Permalink)

Let’s face it, disasters happen and we all need to have a plan in place to mitigate those disasters as quickly as possible. For any business owners you need to make sure first you have a good Leader in place who can react quickly, make sure the staff is safe and then get help in the door as soon as possible to begin the initial assessment of damages. With SERVPRO as your first call we can help get you back to normal operation with as little disruption as possible.

How can SERVPRO of Chino/Chino Hills help you get back to normal operation? Let me count the ways here:

  • Mitigate the damages when a water disaster event happens.
  • Clean-up and restore your facility when a fire or smoke damage event happens.
  • Remediate mold infestations when they occur due to prolonged moisture.
  • Remediate asbestos and lead when found to be present.
  • Sanitize and disinfect your office, warehouse or retail space from COVID contamination.
  • Restore documentation

When any of these events happen in your place of business or home, let SERVPRO of Chino/Chino Hills be your first call – 909-548-3191!


8/27/2021 (Permalink)

Two male techs in white tyvek Getting it Done Right!

Let’s talk about WHY SERVPRO. I am going to list just a few of the reasons WHY you would want to make SERVPRO of Chino/Chino Hills your first call:

  • We are faster to any disaster – responding within the first hour and on the road to help you.
  • We are empathetic, trained professionals who understand the drying process for water damage and the emotional turmoil you are dealing with.
  • We are an IICRC Restoration Company, who is dedicated to getting the job done right.
  • We have more than 50 years collectively as a company handling any type of disaster that may come your way.
  • We can handle water damage mitigation, fire damage clean-up, mold remediation, asbestos abatement, lead abatement, document restoration, etc. with trained professionals.

Don’t hesitate to call SERVPRO of Chino/Chino Hills at 909-548-3191 when your next disaster happens and we will make it "Like it never even happened."