What our Customers say...

Testimonials

“… I would absolutely recommend this SERVPRO and the team they provided. Andrew even took into consideration the fact that we have little kids in the house and took their safety very seriously.”

“SERVPRO did such a good job and my roof is no longer an issue. I would recommend them to anyone who had the same problems my house had.”

“Moe and his crew were amazing with dealing with the loss I had at my house, they walked us through the process step by step and helped us as much as possible we were satisfied with their work and would definitely recommend using them in the future.”

"I highly recommend SERVPRO Chino/Chino Hills! You won’t be disappointed! Thanks guys!”

“Very happy with their service! Jack and his entire team were very responsive, accommodating to our specific needs, showed up early to complete my project and followed my requests to suit our business needs! Thank You!”

“Happy customer! They went out of their way to assure my project was completed on short notice and after hours on my request!”

“Andrew Quezeda and his team were exceptional in assisting our family in our situation. He was always easy to contact and communicate with. He always ensured that our needs were met and concerns addressed.”

"When they finished it looked brand new. They left no mess behind and very courteous and very professional. I highly recommend these Gentlemen and would definitely use SERVPRO."

"Again THANK YOU Rick and Dustin. The texture is perfect and (the) ceiling looks great. You would think the builder had installed the fan."

"We had SERVPRO come in and complete a full Preventative Cleaning service to help us prepare to re-open. As a small business owner it is important to me that we keep everyone who walks through our doors safe and healthy. This is the first step to ensuring that. I highly recommend this service."

"Thank you for accommodating my availability for all 3 days and cleaning up after the work was completed."

"They do care about their customers needs and I can tell they enjoy and like their job very much. They treated my unit with respect and integrity."

"Floods are the worst and I know nothing about how to make sure it gets taken care of correctly. I like going to people that know what they're doing and care about helping people. They do just that!"

"Made sure everything was secure and was thorough...high winds where I live. They did a great (job) cleaning up when the job was finished. Thank you!"

"SERVPRO did an excellent job cleaning up the damage and explained everything that they were going to do. All the technicians involved in the clean up were very professional, courteous, polite and understanding during this difficult time."

"Our insurance gave us 3 options and we chose SERVPRO."

"Very professional & friendly. Explained everything they were going to do, so I knew exactly what to expect."

"He was on top of everything, making sure things will be perfect, and he made sure we are satisfied."

"SERVPRO Chino/Chino Hills - Rick Brogdon and his team walked into our lives and said, "We got this, we will restore and rebuild your home.""

"SERVPRO members were the first to arrive. They were professional, knowledgeable, hard working, and patient with all our questions. Thanks from Chino Hills!!!"

"I would recommend SERVPRO and their quick response."

"What we appreciated the most was their attention to detail, they also explained every process as they went along. Would highly recommend!!"

Thanks Joe for your politeness and great correspondence.

“The boys from SERVPRO that cleaned up the mold in my garage were lovely. Andrew and his team were so polite and courteous. Andrew found moldy rags in my bath tub that were causing me to be ill. Truly a lifesaver.”

I had an area of about 250 sqft (recessed formal living room flooded from outside water seeping through exterior wall. Contacted SERVPRO to provide an estimate to repair damage. A representative (Robert McVey) promptly came to the house and determined what had to be done. In a very timely manner, provided me with a detailed quote and cost of repair. Having received very positive feed back from two friends that used SERVPRO, I selected them to do the work. They were very professional, courteous, and did excellent work. Between Robert, Steve Barnett (dry wall/insulation removal and repair), and Randy Abbott (molding replacement/painting) the formal living room was restored to new condition. My wife and I are very pleased with the work and would highly recommend SERVPRO of Chino/Chino Hills. 

Regards, 

Bill & Jo Cox

I truly appreciate the concern and professionalism displayed by Dustin, Dan and the other workers involved in our job.

Dustin with SERVPRO couldn't be better, in all criteria. I recommend him and request him for the bedroom repairs.

Curtis came out & assessed. When the crew came Curtis came with them and explained the job to the workers. The crew were very considerate - friendly & cleaned up very well before they left. The process was prompt & professional.

This is the 3rd time we have used SERVPRO and would not use another company. We are extremely satisfied with the employee's and the work. The employee's are the BEST...!!!

They were great at explaining the process and always showed up on time. I am impressed by how professional they were. I would definitely recommend SERVPRO of Chino/Chino Hills to anyone.

Hire people like the SERVPRO team I had at my house.

SERVPRO of Chino/Chino Hills and all the team went above and beyond in doing their job. I would recommend them to everyone.

"Very Satisfied with SERVPRO of Chino / Chino Hills and our entire restoration experience.  Curtis, Rick, Kevin, Andres and Carlos were all very personable and a joy to work with.  They explained the process and made me feel confident that the end results would be nothing but the best."

"If you need honest, dependable, hard working, compassionate personable people of the highest caliber and the utmost integrity to bring your home back to life this is the team you want to hire!"

"We were very satisfied.  The staff was friendly and punctual.  The restoration to our room was well done!"

The Crews that were at my house did an outstanding job. Very satisfied with everyone involved and the quality of work.

The SERVPRO staff was great!!

Job well done SERVPRO. Thank you.

I was very satisfied and pleased with the SERVPRO staff and workers. Thank you.

SERVPRO is professional, patient, and polite. I was very satisfied.

Outstanding!!

SERVPRO workers were very professional and I was very pleased with their work.

SERVPRO was very clean and worked with a minimal amount of dust. On a scale of 1-10, I rate SERVPRO with a big 10 for professionalism.

The SERVPRO team was thorough & took the time & patience to explain & answer any questions that I had. Awesome Team!

I was very pleased with the Repairs/Work performed by SERVPRO of Chino/Chino Hills especially Carlos, Fred & Mario. They were very fast, efficient and extremely knowledgeable. The post repair review was very thorough.

Thanks for all the hard work. SERVPRO did an amazing job with the work that they performed. They went above and beyond the call of duty within a short amount of time to get the work done. Excellent work and great customer service.

SERVPRO did a great job with my mold remediation. They came on time, fixed it, cleaned up very well & customer service was fantastic. If this ever happened again SERVPRO would defintely be the people i would call again.

I would like to commend SERVPRO of Chino/Chino Hills, Carlos and the crew for doing a fantastic job with my mold remediation and repair job. Thank you a lot.