Recent Posts

IICRC Trained

10/13/2021 (Permalink)

We are confident that we can handle the biggest water damage that occurs at your property or building.

Our team of water restoration specialists are each certified by the Institute of Inspection Cleaning and Restoration (IICRC). Through this certification process, our team has studied and researched best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The IICRC sets the standard, globally, for the inspection, cleaning, and restoration industries.

Also, our tremendous experience in water damage gives our team the ability to completely restore your home or building in an efficient and timely manner to quickly bring your property back to pre-water damage condition.

Our water damage restoration process begins with:

  • Your phone call to our team
  • Inspection
  • Water removal
  • Drying
  • Cleaning and sanitizing
  • Restoration

Don’t hesitate to reach out to SERVPRO of Chino/Chino Hills at 909-548-3191 with any questions!


10/4/2021 (Permalink)

Hundreds of thousands of homes experience water damage every single year across the United States.

Although in Southern California, we’ve been faced with droughts for quite some time, we are never really in the clear. The next big storm can come in minutes and significantly damage your property via leaks in the roof, flash flooding or ground water which can cause flooding, mold, and more.

About one in 50 insured homes endure property damage from rain or freezing temperatures every single year.

Unfortunately, there is nothing we can do to prevent rain and storms from coming our way, but we can be prepared and equip our clients with important information and contacts for when this problem arises at your property.

For more information, call SERVPRO of Chino/Chino Hills at (909) 548-3191.

What to do if a Fire starts

8/29/2021 (Permalink)

If a fire starts in your property, it’s important to ACT fast…and it’s imperative that you and your family understand what to do if this happens to your home.

First, make sure everyone in the home is aware that there is a fire, yell, “Fire!” and demand that every person evacuates the home. Designate a member of your family to call 911.

When evacuating your home, if heavy smoke is present, get low (underneath the smoke) and exit. Avoid touching doors where knobs are hot to the touch; evacuate through another route if you can.

Fires move quickly, so it’s important for all adult household members to know how to use a fire extinguisher. If the fire is sizable, unleash the fire extinguisher, but if the fire has traveled to multiple parts of the home, quickly evacuate.

Many homeowners don’t know this, but your local fire department can show you how to properly use a fire extinguisher, fill it up and inspect it for any possible malfunctions.

To learn how to operate a fire extinguisher, visit

Inspect your property after Fire

8/29/2021 (Permalink)

After a fire ravishes through your home or building, it's essential to inspect your property, but it's even more important to remain safe in the process.

When visiting your property after it's damaged by fire, do not walk past ANY colored tape on doors, windows, walls, etc., unless directed to do so by authorities; this is for your safety.

If you have any children, we recommend you leave them with a relative or friend while completing the personal home inspection to mitigate any more distress this experience may cause them.

What to look for in the inspection

In this process, professionals will inspect your property, but they will have you (the owner) visit the site to assess the damages soon after.

When inspecting your property after a fire, you should:

  • Check for structural damage
  • Access utilities and major systems
  • Inspect electrical, plumbing, and heating systems
  • Eliminate household items and cleaning products

"Contact your insurance agent. Do not discard damaged goods until an inventory has been taken. Save receipts for money spent relating to fire loss. Your insurance agent may provide immediate help with living expenses until you are able to return home and may offer assistance for repairs."

American Red Cross

SERVPRO of Chino/Chino Hills can help you with the property inspection process, it's essential to remain vigilant and pay close attention to detail and as trained professionals we can make sure this happens.  

What to Do?

8/29/2021 (Permalink)

The dreaded experience of having your commercial building damaged by water is one our team sees far too often.

When water overflows from a sink, maybe a toilet, a pipe bursts, fire sprinkler system, it’s imperative that you contact SERVPRO of Chino/Chino Hills as soon as possible to quickly mitigate the unique challenges that water restoration presents.

Leaving a commercial property flooded for an extended period of time could result in the rotting of wood, mold and bacteria growth, rusted steel, swelling of composite woods, de-laminating of materials, and more.

Commercial building water restoration involves our team performing a prompt inspection, followed by removing water and materials, drying, cleaning and sanitizing, and water damage repair.

Should you experience water damage to your commercial property, don’t panic, give us a call 24/7. Our highly trained and certified team of professionals will transform your building back to its original form and get your employees back to work.


8/29/2021 (Permalink)

Waterfall in Ouray CO This ones a beauty in Ouray CO

Who doesn’t love to look at and listen to a beautiful waterfall? I know I do. When on vacations I try to find them just to go relax and take in the soothing ambiance. What isn’t so great about a waterfall, is when its in your home. Not in the form of a natural beauty, but in the form of gushing water from a pipe burst or overflown toilet, sink or tub on the 2nd floor of your home.

This type of “waterfall” can make your home a disaster in no time and you need to mitigate quickly. The first thing to do of course is find the source of the “waterfall” and stop it, whether that be to pull the drain plug and turn off the faucet or turn the water off at the main into the home – but get it stopped. Secondly, make sure everyone in the home is safe and then your next call should be SERVPRO of Chino/Chino Hills. Our trained professionals will come in and remove the water, assess the damages and begin the dry down process so you can get your home back to preloss conditions.

How Can SERVPRO Help?

8/27/2021 (Permalink)

Let’s face it, disasters happen and we all need to have a plan in place to mitigate those disasters as quickly as possible. For any business owners you need to make sure first you have a good Leader in place who can react quickly, make sure the staff is safe and then get help in the door as soon as possible to begin the initial assessment of damages. With SERVPRO as your first call we can help get you back to normal operation with as little disruption as possible.

How can SERVPRO of Chino/Chino Hills help you get back to normal operation? Let me count the ways here:

  • Mitigate the damages when a water disaster event happens.
  • Clean-up and restore your facility when a fire or smoke damage event happens.
  • Remediate mold infestations when they occur due to prolonged moisture.
  • Remediate asbestos and lead when found to be present.
  • Sanitize and disinfect your office, warehouse or retail space from COVID contamination.
  • Restore documentation

When any of these events happen in your place of business or home, let SERVPRO of Chino/Chino Hills be your first call – 909-548-3191!


8/27/2021 (Permalink)

Two male techs in white tyvek Getting it Done Right!

Let’s talk about WHY SERVPRO. I am going to list just a few of the reasons WHY you would want to make SERVPRO of Chino/Chino Hills your first call:

  • We are faster to any disaster – responding within the first hour and on the road to help you.
  • We are empathetic, trained professionals who understand the drying process for water damage and the emotional turmoil you are dealing with.
  • We are an IICRC Restoration Company, who is dedicated to getting the job done right.
  • We have more than 50 years collectively as a company handling any type of disaster that may come your way.
  • We can handle water damage mitigation, fire damage clean-up, mold remediation, asbestos abatement, lead abatement, document restoration, etc. with trained professionals.

Don’t hesitate to call SERVPRO of Chino/Chino Hills at 909-548-3191 when your next disaster happens and we will make it "Like it never even happened."

Back to School

8/27/2021 (Permalink)

Techs in tyvek in warehouse Sanitizing and Disinfecting!

Back to school this year has had a very different meaning and feel. The past year and a half, most all schools have been virtual or staggered schedules. This year all students are back on campus and there is a strong focus on making sure everyone stays healthy.

Besides the obvious of not sending your students to school when they are under the weather and especially if they are running a fever (this applies to teachers and ancillary staff as well), but making sure they have a safe, clean environment to come to every day.

One of the things we at SERVPRO of Chino/Chino Hills pride ourselves in is being a Certified SERVPRO Clean Firm. What this means is we have been trained and have access to the proprietary cleaning agents to help disinfect and sanitize our homes and businesses (schools). When in doubt, don’t take the hard road – call SERVPRO of Chino/Chino Hills at 909-548-3191 and let us be your “easy button”.

Oh What a Mess

8/27/2021 (Permalink)

Monsoon season is coming to an end hear in Southern California, or so it seems. However, Mother Nature has a way of changing her mind often. We recently had a Monsoon hit our territory in the high desert which caused a significant amount of damage to homes and businesses.

When a high volume of water comes gushing in a hurry, there is nothing you can do to stop it. The chore when it happens is then to find someone who can come and help clean up the mess and dry down the affected areas.

This is what we at SERVPRO do – we should be your first call when a water damage happens, whether it be due to storm or a busted pipe. Call SERVPRO of Chino/Chino Hills at 909-548-3191 and we will help mitigate the damage and make it “Like it never even happened.”