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The water damage restoration process

2/21/2017 (Permalink)

Water Damage The water damage restoration process Water damage restoration specialist of SERVPRO

SERVPRO has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. Chino / Chino Hills water damage restoration clients have had this six-step process applied to their water damage disasters.


The six-step process is:


1) Initial contact


SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.


2) Inspection and assessment


The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.


3) Water extraction/removal


The water extraction process will remove the majority of the water from the home or office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.


4) Drying/dehumidification


After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.


5) Cleaning/sanitizing


After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. Servrpo professionals will also deodorize with industrial scrubbers and fogging equipment.


6) Restoration


The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.


SERVPRO is based in Chino / Chino Hills, but has provided services to clients for LA County and the Inland Empire damage restoration in the past. SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”


Call SERVPRO of Chino/Chino Hills water damage specialists today at (909)548-3191

Chino and Chino Hills 24 Hour Emergency Water Damage Service

1/18/2017 (Permalink)

Water Damage Chino and Chino Hills 24 Hour Emergency Water Damage Service SERVPRO of Chino/Chino Hills provides 24 hour fire and water damage restoration service in Chino, Chino Hills and beyond

SERVPRO off Chino/Chino Hills is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (909)548-3191

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Chino/Chino Hills has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Chino/Chino Hills

SERVPRO of Chino/Chino Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring your Chino Hills Commercial Property After A Water Damage Event

5/5/2016 (Permalink)

Flooding and water damage events at Chino Hills commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.