We Are an IICRC Certified Firm
SERVPRO of Chino/Chino Hills is an IICRC Certified Firm.
What does that mean?
IICRC stands for The Institute of Inspection, Cleaning and Restoration Certification. In the restoration industry IICRC determines the standards and provides training and certification to restoration companies.
How can you tell if a firm is IICRC certified?
IICRC Certified Firms have the right to display the IICRC Certified Logo.
What should I choose an IICRC Certified Firm?
• Firm must present accurate information to consumers and conduct business with honesty and integrity.
• A technician who has been formally trained and passed all required tests is required on all jobs.
• Technicians participate in continuing education programs to keep up-to-date on the latest changes in the industry.
• Liability insurance, to protect all parties in the event of an accident, is maintained.
• Firm must maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
More about IICRC
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Chino/Chino Hills
As stated, we are an IICRC Certified Firm. Our staff is highly trained in property damage restoration. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification. If your home experiences fire, smoke or water damage you can rest assured with SERVPRO of Chino/Chino Hills. Our staff is equipped with the knowledge and technology to restore your property.